5 Tips to Recover from a Business Disaster
The worst thing that you can do to your business when you make a mistake is to ignore the error. As a business owner, you will run into roadblocks, you will have setbacks and you will commit some unforeseeable bungle! But, do not allow this to be a disastrous situation for your business. How can you overcome what may seem to be an irreversible catastrophe? If you do not take decisive action, you could lose customers, trust and likeability. Below you will find 5 corrective action steps that will save you from a business disaster.
Tip #1 – Own it and apologize.
Mistakes tend to come in two forms, 1) Your fault and 2) Not your fault. However, when you are providing a service to your customers and clients, any blunder that falls under your business name is in essence, Your Fault! Consequently, it is best if you own the mistake and apologize for it. Please don’t make excuses because they will only exacerbate the aggravation. When you admit that any blame rests on your shoulders, you will gain immediate respect and likeability from all parties involved. Continue Reading>>